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Shipping Charges & How We Ship

General Information

All our prices have already been included with the shipping cost. So there is nothing more to pay. 

We will always try to get your order out within the shortest amount of time. Normally orders are packed, buyers updated with tracking and the parcel ready for pickup for the mail courier within the same or next working day of the order being placed.

Orders that are placed by 11am Hong Kong time Monday to Friday wlll generally go out the same day or within the next working day. Orders placed after 11am Monday to Friday will go out the next working day, should the next day be a weekend or public holiday then the order will go out on the very next possible working day.

During times when there is a large surge in orders i.e. due to a popular product sale or during peak shopping seasons i.e. Christmas, order processing may take 2 - 3 working days.

Postage Time

Hong Kong : 1-2 days

North America: 5 - 10 working days

Western. Europe: 5 - 10 working days

Eastern Europe : 5-15 working days

South Asia: 5 - 10 working days

South East Asia: 5 - 10 working days

Japan, S. Korea, Australia & New Zealand: 5 - 10 working days

S. America: 5 - 20 working days

Other regions: 5 - 20 working days.

Above time does not take into account delays in customs clearance.

Tracking:

Most of our shipments will have tracking and upon shipment you will be informed by email once your order has been shipped. Unless specified couriers are mentioned we ship through Hong Kong Post. For shipments made through Hong Kong Post you can track the shipments at the link below:

http://app3.hongkongpost.hk/CGI/mt/enquiry.jsp

For more information please email us at enquiry@digital852.com

Yours sincerely,

Digital852.